Bait and switch carpet cleaning scam

---

  Dear Friend,

   There are many unscrupulous carpet cleaners out there that will take advantage of unsuspecting homeowners. There are also many companies that offer extremely poor workmanship. If you've ever hired one of these companies in the past, you can relate to what I'm talking about. This site will give you the information needed to find a quality and ethical cleaning company in your area, Before you get taken advantage of. 

   My name is Rande Machell, The Rug Expert. Whether you decide to use my services or not, this website will allow you to become an educated consumer and avoid the unethical, uneducated and downright unscrupulous carpet cleaners.

    Be sure to take full advantage of the information contained in these pages. If you can't find what you're looking for, or need more information, be sure to send an email to rande@therugexpert.com so I can be of further assistance. This site is for your benefit and it's important that you let me know how I can better serve you.

    If you're in the Bay Area, and contemplating hiring my company, this site will allow you to do in-depth research on me before you ever have to make a buying decision. It's critical that you do your research before you hire any carpet cleaning company. This will save you many headaches in the long run. 

   You probably heard about this site from a friend, neighbor or family member who told you of my service. (If you just happened to find this site on your own, congratulations.)

   While most cleaning companies merely focus on carpet cleaning (and they do a very poor job of that). I am an IICRC Certified Master Textile Cleaner with 20 years of extensive hands on training and testing. All of this allows me to give you the most thorough cleaning ever. "Cleaning Perfection Is Guaranteed" every time.

   I look forward to helping you.
    Sincerely,

   Rande Machell

   P.S.-Whether you use my services or not, by using all the resources offered here, you'll find out how to choose a carpet cleaning company that will give you 100% guaranteed service, just like I do. 

 MISTAKE#1: Choosing a carpet cleaner based on equipment alone. No question, your carpet cleaner needs first-rate equipment. But he also needs something else – employees who are skilled at operating that equipment. Many companies own hot-water extractors, but few companies teach their employees how to use them properly. The best way to know that the carpet cleaner’s employees have been properly trained is to make sure the cleaner has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Before you choose a carpet cleaner, ask to see written proof of their certification.

MISTAKE #2: Choosing a carpet cleaner based on low price. Low price could be a problem in three ways: (1) low price can be the bait that attracts your phone call. But once the cleaner gets into your home, he pressures you into a much more expensive job. (2) Low price can be for “single-process” cleaning. Rarely does the consumer know what this means and, when told, asks for “dual-process” cleaning instead, which costs MUCH more. (3) Low price means the carpet cleaner has cheap equipment (perhaps even a unit they rented from their local grocery store), which cannot match the cleaning performance of the superior machines designed to remove the most soil and contaminants, and leave the least residue behind.

MISTAKE #3: Choosing a carpet cleaner based on a single telephone call. Instead, invite the person to your home and ask for a specific written quotation. Then you’ll know exactly what the carpet cleaner recommends – and you won’t be the victim of high-pressure tactics when the technician steps into your living room. This also allows the carpet cleaner to see the type of carpet, the level of soil, and measure the exact square footage so he is able to give you a more accurate quotation.
 

MISTAKE #4: Choosing a carpet cleaner who doesn’t offer a money-back guarantee. Every carpet cleaning company should be fully accountable for their work. And, if you aren’t pleased with the job in every way, you shouldn’t have to pay for it. Period.

MISTAKE #5: Choosing a carpet cleaner without getting comments from his other clients. Any carpet cleaner can say anything about his past jobs. And, sadly, some of what he says may not be true. Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and his work.